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INTRODUCTION
Group Insurance is not a new thing to the Adivasis ! Even now in many
adivasi villages, whenever somebody becomes seriously ill and needs to be
taken to a hospital, there used to be a “collection” among all the houses in
that village. With this money, they hire a vehicle and come to the hospital
in a group. This kind of ‘sharing the risk’, which is fundamental to any
group insurance scheme, had been practised by the tribals for ages !
However, the modern economic systems and lifestyles needed some fine-tuning
to their traditional practices. This realisation was the root of the
Composite Tribal Insurance Scheme of ASHWINI.
BREAKING THE FINANCIAL BARRIER
The main objective of the insurance scheme is to break the financial barrier
of the adivasi families at the time of illness.
We
have noticed that lack of liquid cash at the time of illness is one of the
most serious barriers to the adivasis, preventing them from getting safe
medical care and accessing hospitals. Our challenge was to encourage them to
plan ahead and save something for the possible event of sickness in the
future. For a community, eking out a day-to-day existence, this was a
radical change. Saving for the future itself was a new thing - leave alone
for their health needs. But, we were convinced that this had to be done and
hence, pursued our idea with the people relentlessly.
When Gudalur Adivasi Hospital was started in 1990, we discussed with the
village sangams about the financial aspects. On the one hand, none of us
wanted the hospital treatment to be totally free as this would not be
sustainable in the long run. However, on the other hand, it would be
difficult for the adivasi patients to pay the entire costs of
hospitalisation. Combining this need for resources with the adivasi
tradition of sharing, we arrived at the concept of group insurance. Though
providing health care through insurance coverage is a very modern idea, we
hit upon the same solution, but through a very different route and
rationale.
We approached various agencies including some insurance companies. However,
the insurance policies existing at that time were targeting primarily middle
and high income people living in the cities. The premiums were high as the
claims ran into Lakhs to cover "costly" diseases like heart attacks and
bypass surgeries. These policies would be totally inappropriate for the
adivasi community where anaemia, malnutrition, safe delivery and care of
young children were the major problems.
So, we needed a simple package covering these illnesses. Fortunately,
following a long search, we met some enterprising officers of the New India
Assurance Company who were willing to design a special package for the
adivasis of Gudalur. After more than two years of discussions and
negotiations, we were able to design a scheme which would address
the specific health needs of our people. We finally launched the composite
tribal group insurance scheme in 1992.
According to this policy, for a premium of Rs. 15 per person per year,
hospitalisation expenses up to Rs.1500 would be reimbursed by the insurance
company. The Adivasi Munnetra Sangam decided to insure all its members. We
started by insuring 5000 adivasis in 1992 and the number has risen to 13000
by 2002, as new villages and members join the AMS.
POLICY DETAILS
To avail of the Group Discount and Long Term Discount offered by the
insurance company, ASHWINI insured all the members of the AMS for five years
by paying the premium en bloc. In turn, the activists of AMS, including the
Health Animators of ASHWINI collect the premium from the members every year.
So, in essence, ASHWINI has taken a Policy with the Insurance company for
five years, whereas the AMS takes a policy for its members with ASHWINI
every year.
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This arrangement made sense, considering the many
restrictions imposed by the insurance company on the diseases covered
under the policy, the Rs.1500 ceiling and the delay in the
reimbursements. To encourage the tribal patients to seek health care at
the earliest and to make the health system more effective, our health
care system has to be comprehensive and should provide for all the
health needs of the community. For
example, pregnancy related admissions were not covered under the policy
during the first seven years. But, one of our major aims was to reduce
the maternal mortality and to encourage the tribal women to choose safe
confinement. |
Policy Highlights
(1992-2002)
* Started : in 1992
* Membership : About 12000
* Agency : New India Assurance Co.
* Annual Premium : Rs.15
* Claim Limit : Rs.1500
* Only Inpatient Care |
So, even while the insurance company was not reimbursing the
expenses of pregnancy related admissions, we continued to provide free
treatment to the insured tribal women who get admitted for pregnancy related
causes. However, due to our persistent efforts and representations to
various authorities including the Finance Minister of Government of India,
the policy was subsequently modified in 1997 to include pregnancy related
admissions for the 1st and 2nd deliveries ! The table below gives the
differences between the policy offered by the company and the scheme offered
by ASHWINI for the comprehensive health care of the AMS members.
|
Particulars |
Insurance
Company* |
ASHWINI |
|
Expenses covered under the
policy |
Only hospitalisation
expenses |
Apart from hospitalisation costs,
includes OP treatment in the hospital and in
Sub-Centres |
|
Ceiling on the amount
reimbursable |
Rs. 1500 per
year |
No limit on
expenses. |
|
Diseases which are not
covered |
Chronic illnesses like diabetes,
TB, etc. |
All illnesses are treated free of
cost. |
|
Time taken to reimburse
claims |
From 3 to 9 months from the date
of sending claims. |
Patients do not pay any amount on
discharge, and hence claims are instantaneous. |
| * Details of the policy
with the New India Insurance Company between 1992 and March 2002.
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PREMIUM COLLECTION
Insurance collection is a major annual event ! The collection season
commences with a meeting of the tribal staff of ASHWINI and the field
activists of AMS to decide the premium to be collected from the members that
year. Apart from the financial status of ASHWINI, issues like the income
levels of Adivasi families and the general economic situation of the Society
are considered while deciding the premium.
We started with Rs.2 per person per year in 1992, gradually increasing it
every year. We are collecting Rs. 20 per person for the year 2002. The
collection period commences on December 5th, a special day celebrated as
Adivasi Day by the AMS and goes on till April 14th, another special
festival, “Vishu” [New Year]. Depending on the situation each year, the
collection period may get extended. In the earlier years, the sangam
activists used to go from house to house, from village to village explaining
the insurance scheme and collecting the premium. Now, as people are aware of
the scheme, they come to the sub-centres to pay the premium.
The exercise of insurance collection is an important aspect of ASHWINI’s
health programme, as it keeps the focus continuously on the community.
Instead of interacting only with the patients in the hospital, the
insurance scheme gives an opportunity for the field workers and sangam
activists to interact with all the sangam members, to explain the health
programme and to get a true feedback from them.
The percentage of AMS members who pay the premium to ASHWINI has been
hovering around 50%. A survey done among the AMS members revealed that the
main reason for non-payment of premium was the lack of ready cash during the
collection period.
ROYAL SUNDARAM ALLIANCE INSURANCE COMPANY
When the policy expired in March 2002, the New India Assurance Company
informed us that they were considering a steep increase in the premium from
Rs.15 to about Rs.40 per person per year. ASHWINI was not prepared for this
precipitous hike, as it was using all its resources to meet the operational
costs of the health programme. Subsequently Sir Ratan Tata Trust, Mumbai was
approached for financial assistance to pay the insurance premium and we were
extremely happy to get a positive response from them in July 2002. After a
comprehensive review of our 10 year experience with the insurance scheme and
some negotiations, we had designed a new policy with Royal Sundaram Alliance
Insurance Company in May 2003.
The Shakthi Shield policy of the Royal Sundaram was redesigned to suit our
needs and a new scheme called Tribal Health Shield was launched. This policy
is subsequently being renewed every year and the policy features are being
modified as per the growing needs of the community. The major highlights of
the current policy are :
#
Coverage of Rs.2500 per person per year
#
No exclusions, except psychiatric illnesses
#
All deliveries and pregnancy related admissions are allowed.
#
For delivery related admissions, a ceiling of Rs.1000 is fixed
# Premium is Rs.45 per person per year.
#
Referral claims upto a maximum of Rs.30,000 per year with a ceiling of
Rs.2000 per person.
During the next few years, our efforts will not only be to consolidate our
insurance programme in the sangam villages, but also to share our experience
with other charitable organisations working with underprivileged people, so
that a larger insurance scheme involving them could be created. Thus our
successful experiment with group insurance could spread to other people who
wish to address their own health needs effectively .
ADIVASI HEALTH INSURANCE FUND
Although we continue to encourage the tribals to pay the premium every year,
we need to insure them irrespective of whether they pay the premium or not.
This is because ASHWINI has taken the moral responsibility of taking care of
all the tribals in this area; thus, when a tribal who has not paid the
premium falls sick and comes to the hospital, he is looked after and his
expenses are subsidised by ASHWINI.
In view of this, we have constituted a special fund called the Adivasi
Health Insurance Fund. Apart from the premium collected from the AMS
members, we are trying to raise money from other sources like individuals,
charitable organisations and Government agencies, so that we can pay the
insurance premium for all the AMS members. We request your contributions to
this Fund. For more details, please go to the Donations page.
Other Resources
1) ASHWINI's health insurance programme - An
article published by us in Economic Politial Weekly
2) Community Health Insurance programmes in India - An
article by Dr.Devadasan
3) Community Health Insurance Network - A
website with lot
of resources and links to community health insurance.
4) Institute of Public Health, Bangalore - A
website with more
materials and publications related to community health insurance.
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